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Customer support

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Global Contact Centres

South Africa

Flight enquiries (local toll-free):
(080) 061 1206

(080) 061 1206

Mon-Sun 08:00 - 20:00

Hotels and Packages (local toll-free):
+27 800 608 060

+27 800 608 060

Mon-Fri 08:00 - 16:30
Sat, Sun & Public Holiday: Closed

From oversea countries:
+27 214 277 999

+27 214 277 999

(overseas charge may apply)

Baggage and other enquiries

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

2747-3838
800 938038 (Mandarin service)

24 hours a day, 7 days a week

More details